Privacy Policy

Effective Date: February 5, 2026
Last Updated: February 5, 2026

DJ Epoxy Solutions (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.djepoxysolutions.com (the “Website”) or engage our epoxy flooring and related services (the “Services”). Please read this policy carefully. By using our Website or Services, you consent to the practices described herein.

1. Information We Collect

Information You Provide Directly

When you contact us through our Website, by phone, email, text message, or WhatsApp, we may collect the following information: your first and last name, email address, phone number, physical address or project location, details about your project or inquiry, and any other information you voluntarily provide during communications.

Information Collected Automatically

When you visit our Website, certain information may be collected automatically through cookies and similar technologies, including your IP address, browser type and version, operating system, referring website, pages visited and time spent on our Website, date and time of your visit, and device information such as screen resolution and device type.

Information from Third-Party Services

We use third-party services that may collect information about your interactions with our Website, including Google Analytics for website traffic analysis, Google Ads for advertising performance measurement, Meta Pixel (Facebook) for advertising optimization, and Google Tag Manager for managing website tracking scripts.

2. How We Use Your Information

We use the information we collect for the following purposes: to respond to your inquiries and provide free estimates, to schedule, plan, and deliver our epoxy flooring services, to communicate with you about your project via phone, email, text, or WhatsApp, to send you follow-up communications related to your project, to improve our Website, services, and customer experience, to analyze website traffic and usage patterns, to manage and optimize our advertising campaigns, to comply with applicable laws and legal obligations, and to protect our rights, property, and safety.

3. How We Share Your Information

DJ Epoxy Solutions does not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers: We may share information with trusted third-party service providers who assist us in operating our Website and business, such as website hosting providers, analytics services (Google Analytics), advertising platforms (Google Ads, Meta/Facebook), and email or communication tools. These providers are obligated to protect your information and use it only for the purposes we specify.

Legal Requirements: We may disclose your information if required by law, subpoena, court order, or other legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your browsing experience and help us understand how our Website is used.

Essential Cookies: These are necessary for the Website to function properly and cannot be disabled.

Analytics Cookies: We use Google Analytics to collect anonymous data about Website usage, including pages visited, time spent on site, and traffic sources. This helps us improve our Website and services.

Advertising Cookies: We use cookies from Google Ads and Meta (Facebook) Pixel to measure the effectiveness of our advertising campaigns and to show you relevant ads on other platforms.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our Website.

5. Google Analytics and Advertising

We use Google Analytics to understand how visitors interact with our Website. Google Analytics collects information such as how often users visit our site, what pages they visit, and what other sites they used prior to coming to our site. We use the information we get from Google Analytics to improve our Website and services.

We may also use Google Analytics features such as remarketing, demographics, and interest reporting. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

We use Google Ads conversion tracking to measure the effectiveness of our advertising campaigns. When you click on one of our Google ads and submit a contact form or call us, a conversion is recorded to help us optimize our advertising spend.

6. Meta (Facebook) Pixel

Our Website uses the Meta Pixel (formerly Facebook Pixel) to measure the effectiveness of our advertising on Facebook and Instagram. The Meta Pixel may collect information about your browsing behavior on our Website, which Meta uses to provide targeted advertising. You can manage your ad preferences on Facebook through your Facebook Ad Settings.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Correction: You may request access to the personal information we hold about you and ask us to correct any inaccuracies.

Deletion: You may request that we delete your personal information, subject to certain legal exceptions.

Opt-Out of Communications: You may opt out of receiving promotional communications from us at any time by contacting us directly. Please note that we may still send you service-related communications regarding your active project.

Do Not Track: Some browsers offer a “Do Not Track” (DNT) signal. Our Website does not currently respond to DNT signals, but you can manage tracking through your browser settings and the opt-out tools mentioned above.

To exercise any of these rights, please contact us at javier@djepoxysolutions.com or call (321) 398-1343.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is one hundred percent secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Contact form submissions and project-related communications are retained for the duration of our business relationship and for a reasonable period thereafter for warranty support and record-keeping purposes.

10. Children’s Privacy

Our Website and Services are not directed to individuals under the age of eighteen (18). We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to remove that information.

11. Third-Party Links

Our Website contains links to third-party websites and social media platforms, including Facebook, Instagram, Google Business Profile, LinkedIn, and Nextdoor. This Privacy Policy applies only to our Website. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

12. California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). These rights include the right to know what personal information we collect, the right to request deletion of your personal information, and the right to opt out of the sale of your personal information. DJ Epoxy Solutions does not sell your personal information. To exercise your rights, contact us using the information provided below.

13. Florida Residents

If you are a Florida resident, you may have rights under the Florida Digital Bill of Rights (FDBR). We are committed to complying with applicable Florida privacy laws and will respond to verified requests in accordance with legal requirements. To submit a request, contact us using the information provided below.

14. Changes to This Privacy Policy

DJ Epoxy Solutions reserves the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on this Website. The “Last Updated” date at the top of this page indicates the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

DJ Epoxy Solutions
2475 Palm Bay Rd NE Suite 115-5
Palm Bay, FL 32905
Phone: (321) 398-1343
Email: javier@djepoxysolutions.com
Hours: Monday – Saturday, 9:00 AM – 8:00 PM EST